Linkage Specialist (Rogers Park)
Trilogy Behavioral Healthcare
- Chicago, IL
- $45,000-51,000 per year
- Permanent
- Full-time
- Assess client’s personal, medical, emotional, social, and environmental situation through home, community, and office visits.
- Complete intake, IM+CANS assessments, and treatment plans as needed.
- Recognize and act on opportunities to move clients to appropriate levels of care.
- Provide care coordination that supports an integrated health model and make referrals to additional services as indicated.
- Liaison between Trilogy and MCOs to locate members disconnected with MCOs and treatment. Engage, assess, and connect them to necessary health care (e.g. review of claims if available)
- Contact identified members to provide education on programs that will address their healthcare needs linking them to needed community services. Engage members in discussion of adherence to personal health plans.
- Assist clients in gaining access to available services and benefits through insurance providers, navigating systems and assertively advocating on behalf of clients as needed.
- Assist clients in identifying signs and symptoms of de-compensation. Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.
- Assist clients in learning and improving independent living skills; i.e. personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items
- Educate and assist clients with applying for entitlements; i.e. Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK
- Accompany clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication.
- Provide immediate crisis intervention as needed.
- Communicate effectively with the team for purposes of consultation and information sharing
- Coordinate with supervisor and service teams to complete any identified care tasks for clients and/or attributed members.
- Maintain documentation and ensure charts are in compliance with MCOs, Medicaid, state specific accreditation, and organization standards.
- Complete all documentation in a timely and thorough manner
- Perform other related duties and/or projects as assigned
- Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field
- Bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting
- Minimum one year of experience working with people with mental health and/or substance abuse diagnoses
- Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred
- IM+CANS certification preferred
- Valid Illinois driver’s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance