SUD Crisis Hotline Counselor
Affiliated Sante Group
- Timonium, MD
- $19.00-22.00 per hour
- Permanent
- Full-time
- Triage incoming crisis calls and obtain client information.
- Conduct assessments and dispatch appropriate resources when needed.
- Deescalate clients in crisis over the phone.
- Develop appropriate and realistic crisis plan and complete appropriate follow tasks.
- Effectively communicate clients needs while making internal agency referrals.
- Adhere to Lifeline Standards, Crisis Now Standards, and appropriate accrediting bodies best practices when providing services.
- Network with local SUD providers to develop and expand resources.
- Knowledge and familiarity with community resources, both mental health and non-mental health.
- Abide by all federal, state and local confidentiality and reporting regulations
- Complete documentation in an accurate and thorough manner.
- Salary Range: $19.00-$22.00 per hour based on experience and sign on bonus.
- Competitive benefits package including medical, dental, and vision coverage, a 403(b) with company match, and paid time off.
- Opportunities for career growth, training and development, flexible work schedules and shifts.
- Bachelor's Degree in Human Services, Social Work, or a related field of study or ten (10) years of experience working on a crisis hotline.
- Minimum of five (5) years of experience working in the SUD field.
- Knowledge of substance use disorder providers and various levels of care.