
Manager, Change Management
- Coppell, TX
- Permanent
- Full-time
- Develop and implement comprehensive change management plans to support organizational transformation initiatives.
- Facilitate and lead change management activities, including from/to framing, stakeholder analysis, pulse checks, impact assessments, and readiness assessments.
- Connect change management and communication plans to ensure clear, consistent, and timely communication of change initiatives to all stakeholders.
- Collaborate with project teams to integrate change management activities into overall project plans and provide change management governance .
- Provide coaching and support to managers and supervisors to help them lead change effectively within their teams.
- Monitor and evaluate the effectiveness of change management and communication s efforts, making adjustments as needed to ensure successful outcomes.
- Role model change management frameworks and influence models .
- Develop, deliver, and maintain change management reporting to key stakeholders and executives .
- Foster a culture of continuous improvement by facilitating post-mortem reviews and identifying and implementing best practices in change management.
- Bachelor's degree in psychology , o rganization and c hange m anagement, s ocial w ork, c ommunications, b usiness a dministration, h uman r esources, or a related field.
- Current or r ecent graduate work in the field is highly desirable .
- Proven experience in change management, with a track record of successfully leading large global change initiatives in a matrixed organization.
- Strong knowledge of change management principles, methodologies, and tools. Familiarity or experience with the CAP Model is an asset.
- Experience for familiarity with change management consulting ways of working .
- Excellent writer, editor, storyteller. Superb oral and written communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
- Strong project management skills, with the ability to manage multiple priorities and deadlines.
- Experience developing and maintaining business cases for change management.
- Certification in change management (e.g., PROSCI, PMP) is highly desirable.
- 3 to 7 years of experience in change management roles.
- Demonstrated experience in leading large-scale change initiatives , stakeholder mapping and analysis a nd managing the associated communication strategies.
- Proven ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders.
- Experience in coaching and supporting managers and supervisors in leading change within their teams.
- Experience leading change management plans for transformation of business operating model, or transition to global business services .
- Excellent writer, editor, storyteller. Expert in AP writing style, familiarity with Smart Brevity and Axios HQ internal comms platform.
- Strategic thinking and problem-solving skills.
- Project management toolkit
- Ability to work collaboratively and build strong relationships with cross-functional teams.
- Strong leadership and coaching skills . Including for executives .
- High level of emotional intelligence and resilience.
- Ability to adapt to changing priorities and work effectively in a fast-paced environment.
- Self-starter, and an a bility to roll up your sleeves and complete tasks .