Marine Service Department Foreperson
Freedom Boat Club of Greater Boston and Cape Cod
- Plymouth, MA
- $29.00-37.00 per hour
- Permanent
- Full-time
- Company paid long term disability insurance
- Company paid life insurance
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Ensures all technicians follow safety policies and procedures at all times
- Serve as the lead technician who sets the highest standard for shop productivity
- Perform routine maintenance on boats and motors, including changing oil, checking fluid levels, and inspecting for damage or wear
- Troubleshoot, diagnose, and repair all mechanical and electrical issues on boat, motors and trailers
- Responsible for ensuring that all staff keeps shop clean and organized daily
- Monitors shop supply inventory and orders as needed
- Ensures that tools are organized, accounted for and well maintained
- Meets with Service Manager daily to review workflow
- Communicates with customers on technical issues as needed
- Exercises precaution to ensure cleanliness of boat (booties, runners, covers etc.)
- Helps test (sea trial) customer boats to ensure repairs were performed correctly
- Submit work orders/parts requests to Service Manager to obtain customer authorized parts
- Helps supervise the work/repair order from initial order to job completion
- Reports incomplete work orders to Service Manager
- Follows manufacturer warranty policies and procedures
- Review all recalls, service bulletins and product updates
- Attends training seminars as needed
- Performs other related duties as assigned
- A high school diploma or equivalent
- Experience in the marine industry (service department experience preferred)
- Solid understanding of marine products, dealership business, and sales process helpful
- Must have knowledge of 12v electrical, rigging, and four stroke outboard engine diagnostics
- Mercury and/or Yamaha outboard certification is preferred
- Ability to operate computer, use/learn diagnostic and fleet management software
- Ability to communicate at a high level, both verbally and in writing
- Be team-oriented, self-motivated, and process driven with excellent leadership skills
- Ability to read and interpret technical manuals
- Have a valid state driver’s license