Service Advisor
Newton Motor Group
- Shelbyville, TN
- Permanent
- Full-time
- Medical, Dental, Vision, Life and Disability
- 401k
- Salary 60-day training program with designated Trainer to ensure your success
- Ongoing training and education through the manufacturer and management team
- Dealer Rater Nissan dealer of the year 2 years running
- Family-oriented and genuinely friendly work environment
- Clear career progression with an opportunity to be promoted from within
- Employee vehicle purchase and service discounts
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused