Customer Service Representative / 59819
CPS Recruitment
- North Syracuse, NY
- $18.50 per hour
- Permanent
- Full-time
- Answer a high volume of telephone calls with superior customer service
- Enter registration information into database
- Follow call script protocol when registering students into classes
- Make outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.
- Handle customer concerns and resolve customer issues
- Open and process returned mail
- Other duties as assigned
- High School Diploma or GED
- Valid driver’s license & clean DMV Record
- Excellent phone/communication skills
- Experience in a call center environment, desired
- Strong computer skills, Proficient in MS Office
- Ability to multi-task and be able to work in a fast-paced environment
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.comCPS Recruitment is an Equal Opportunity Employer#adm123
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