Customer Service Representative / 59819

CPS Recruitment

  • North Syracuse, NY
  • $18.50 per hour
  • Permanent
  • Full-time
  • 26 days ago
CUSTOMER SERVICE REPRESENTATIVE (59819)HOURS: In-office, or potential hybrid scheduleBusiness hours are 8:00am - 5:00pm Monday-FridayPAY RATE: $18.50/hrCPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Customer Service Representative to become a vital part of their team!This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years! This organization is looking for candidates with top notch skills and a strong work ethic. Bi-lingual candidates are a huge plus!Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on! Apply today!Duties & responsibilities include, but are not limited to, the following:
  • Answer a high volume of telephone calls with superior customer service
  • Enter registration information into database
  • Follow call script protocol when registering students into classes
  • Make outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.
  • Handle customer concerns and resolve customer issues
  • Open and process returned mail
  • Other duties as assigned
Minimum Qualifications:
  • High School Diploma or GED
  • Valid driver’s license & clean DMV Record
  • Excellent phone/communication skills
  • Experience in a call center environment, desired
  • Strong computer skills, Proficient in MS Office
  • Ability to multi-task and be able to work in a fast-paced environment
Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.How to Apply:
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.comCPS Recruitment is an Equal Opportunity Employer#adm123
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CPS Recruitment