Hotel Front Desk Night Auditor

• Perform additional bookkeeping, administrative, and accounting procedures as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Make sure every hotel guest has a pleasant stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

• Outstanding communication skills and excellent customer service skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Some college is preferred but a high school diploma or equivalent is required
• Flexible overnight hours are required
• Experience in the hospitality industry or guest services is preferred, but not required

La Quinta Inn, Cheyenne