Full-Time Bartender
Hilton Garden Inn
- Key West, FL
- Permanent
- Full-time
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Process guests’ checks, collect cash and process credit cards and room charges according to standards.
- Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
- Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
- Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
- Ensure the lounge areas are kept clean and tidy.
- Be familiar with the computer system.
- Carry out cashiering functions by closing checks and servicing the guest.
- Follow all state liquor laws.
- Assist in maintaining beverage cost.
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary report to management.
- Complete beverage requisitions to maintain par levels as needed. (bottle for bottle method)
- Stock and clean glassware.
- Check soda tanks to ensure that they are full and secured properly to the bar.
- Prepare all garnishes.
- Assist in cleaning of tables and all lounge area as needed.
- Ensure overall guest satisfaction.
- High school diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be of legal age to serve alcoholic beverages, according to local state laws.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand for the entire shift.
- Previous bartending experience helpful.
- Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a friendly and warm demeanor at all times.