Job Description:OverviewPOSITION SUMMARY:Bayview Asset Management is seeking to hire an experienced professional to serve as the VP, Client Services Lead to support its newly established Insurance Asset Management business. Partnering with senior business, investment and functional leaders across Bayview, the successful candidate will be a critical component of designing and establishing the infrastructure necessary to onboard and provide continuous service to insurance asset management clients across separately managed accounts and private fund vehicles.The incoming VP, Client Services Lead will leverage their deep knowledge of the insurance asset management landscape, institutional asset management structures, operations, and processes to build efficient onboarding and servicing workflows. The successful candidate will further work alongside investment, asset allocation and business development teams to oversee day-to-day client relationship management activities. This is an exciting and unique opportunity to bring deep expertise to a new business within Bayview, as well as play a key role in driving business growth and cementing future success.ESSENTIAL DUTIES AND RESPONSIBILITIES:The following job functions are not all-inclusive. The employee will be required to perform other job-related tasks/responsibilities as requested. Job duties may change as required by needs of company.Maintain oversight of the entire insurance client lifecycle from initial onboarding to continuous client service and reporting, including the following responsibilities:Client onboarding:
Design and implement the institutional insurance asset management on-boarding processes for separately managed accounts.
Provide support and responsiveness to the prospective client due diligence process, including ad hoc requests as well as due diligence questionnaire answers.
Manage the coordination between portfolio management, compliance, legal, finance and technology teams throughout the client onboarding process; in addition, coordinate with external custodians and counterparties.
Client service:
Serve as a primary point of contact for senior stakeholders for client relationships, managing Bayview’s cross-firm efforts to serve key insurance clients.
Work collaboratively with senior asset allocation and business development professionals to create and maintain presentation materials, investor reporting, meeting preparation, CRM database management and client-specific follow-up requests and projects.
Apply knowledge of the insurance asset management industry to support clients in meeting key investment objectives within pre-defined constraints and investment guidelines.
Collaborate with senior-level investment and company leadership to develop and execute strategic and operational priorities for the Insurance Asset Management business as well as the greater Bayview complex.
SKILLS/KNOWLEDGE/ABILITIES:
Excellent client service orientation, with established experience working with insurance clients.
Knowledge of and ability to build processes around client operations, on-boarding, and reporting for insurance asset management clients.
Deep knowledge of the operations and infrastructure of separately managed accounts and private fund vehicles.
Deep knowledge of the insurance industry, investments, and regulatory landscape.
Oversee and coordinate several processes during client onboarding, including but not limited to: IMA and investment guideline creation, AML and KYC procedures, trust, custody, and servicing agreements.
Established track record of successfully managing ongoing client service activities with existing clients.
Strong project management skills.
Strong written and verbal communication skills with internal and external stakeholders; strong executive presence and presentation skills.
High attention-to-detail, time management, and organizational skills.
An entrepreneurial spirit.
Excellent judgment and decision-making abilities.
Strong analytical skills; extensive working knowledge of Excel and PowerPoint.
Ability to collaborate and thrive in a team environment; desire to contribute to team management and development as the business scales.
EDUCATION AND EXPERIENCE:
Minimum of 7-10 years of experience in investment management, with a focus on client services functions.
Undergraduate degree or higher; MBA preferred.
COMPENSATION AND LOCATION:
This role will be based in Bayview’s Morristown, NJ office.
Base compensation is expected to be $200-250k with the opportunity for incentive compensation including bonus and deferred compensation.
CERTIFICATIONS, LICENSES, AND/OR REGISTRATION
N/A.
PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.EEOCBayview Asset Management is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
