Housekeeper-Weekends Only
Suburban Inns
- Midland, MI
- $13.00 per hour
- Training
- Part-time
- Position can be used as a PAID internship
- Shifts: 1st
- Wage: Starts at $13.00/hour PLUS $2.00/hour extra for hours worked on weekends **weekend hours are considered Friday at 3 pm until Sunday at 11:59 pm**
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules (dependent on position)
- Holiday Pay
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
- Report to work in uniform presented professionally, neat, and clean
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Anticipate and meet the needs and expectations of our guests, then go one step further
- Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly
- Stock housekeeping carts with supplies and amenities needed throughout the shift
- Clean rooms according to Suburban Inns and IHG standards
- Scrub floor, shower, bathtub, sink, and toilet in bathroom
- Remove all used guest amenities, linens, and garbage
- Restock amenities (i.e. coffee, soap, shampoo, etc.)
- Make beds while checking for damaged or stained linen at the same time
- Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)
- Vacuum entire bedroom and hallway outside the door to the room
- Complete extra tasks assigned (hallways, storage, extra item)
- Call the kitchen to pick up any room service trays, set the trays in the hallway
- Return roll-aways and cribs with fresh linen to the appropriate storage rooms
- Bring all dirty laundry to the laundry rooms
- Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate
- Inspect for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper
- Report any special room issues (i.e. damage, smoke, pets, etc.) to the Executive or Assistant Executive Housekeeper
- Report all missing or broken, and lost and found items to the Executive or Assistant Executive Housekeeper
- Communicate to Executive or Assistant Executive Housekeeper when rooms are cleaned
- Ensure that all standards set by Suburban Inns and IHG are being followed at all times
- Assist in keeping all storage rooms organized
- Ensure that all standards set by Suburban Inns and IHG are being followed at all times, while also
- Exhibit regular and recurrent attendance records
- Other duties as requested by management
- Daily - Verbal & Written
- Monthly - Participation in meetings