Field Based Patient Care Coordinator - Atlantic & Ocean County, NJ
UnitedHealth Group
- Atlantic City, NJ
- $19.47-38.08 per hour
- Permanent
- Full-time
- Supporting a care team of APC's and RN(s)with overall coordination of member care
- Functioning as part of a collaborative team
- Data entry and member chart management for:
- New members
- Post hospital visits
- Pre-visit updates
- Health maintenance updates
- Stars
- Lab results
- Medication entry
- Obtaining medical records following hospitalizations and physician appointments
- Obtaining consult notes, hospital discharge summaries, lab results
- Uploading lab results, medication changes, new member information into the EMR
- Assisting with scheduling of member appointments and transportation
- Arranging facility and member education
- Building facility relationships
- Supporting virtual family communication and/or virtual clinical visits for APC by holding and operating an iPad during the visits
- Other tasks within scope, as assigned by the APC or RN, or clinical management.
- Assisting members to utilize benefits
- Transitions to SNF (calling for SNF Bed, gathering medical records & sending to SNF, sending orders, arranging transportation)
- Coordinating Home Health and DME
- High School Diploma / GED
- Must be 18 years of or older
- 3+ years Clinical or Medical Record Experience
- Knowledge of medical terminology and working within E.H.R. platforms. (Electronic Health Records)
- Experience working in cross functional, inter and multidisciplinary teams.
- Experience and proficiency electronic Medical Records
- Understanding or experience with medical team collaboration
- Ability to daily travel between nursing homes and/or assisted living communities
- Access to reliable transportation that will enable you to travel to client and/or patient sites
- Experience in Microsoft Word (edit, create & save documents), Microsoft Excel (adding, sorting & filtering data) and Microsoft Office Outlook (email, folders, attachments, and calendaring)
- Ability and willingness to travel 75% of the time within 60 miles of Atlantic and Ocean county.
- Ability to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.
- Certified Nursing Assistant certification or Certified Medical Assistant certification.
- Strong communication skills required.
- Personal and Professional Accountability
- Create an environment that facilitates the team to initiate actions that produce positive results.
- Ability to hold self and others accountable for actions and results.
- Answers for one’s own behavior and actions.
- Create an environment in which professional and personal growth are an expectation.
- Integrate high ethical standards and UHG core values into everyday work activities.
- Ability to lift a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations.