Bell Person
Mirbeau Inn & Spa
- Skaneateles, NY
- $16.00 per hour
- Permanent
- Full-time
- Report to work with a clean uniform and appropriate nametag at the scheduled time.
- Open doors and welcome guests using Forbes/Mirbeau approved language and warm energy.
- Escort guests to their rooms, check their room keys, and assist with any additional guest requests.
- Assist Mirbeau guests with their luggage and with any other assistance they need.
- Report lack of room supplies to the appropriate department.
- Deliver guest packages, gifts, flowers, dry cleaning, laundry, etc.
- Keep Bell closet, Bell stand, lobby, and entryways clean, stocked and organized.
- Promote and up sell the resort facilities.
- Provide information, maps, brochures, as requested by the guests about the facilities, surrounding areas, and local tourism.
- Report guest complaints to the appropriate department management and assist in problem solving.
- Log and store lost & found items.
- Attend all scheduled meetings as deemed necessary by the resort.
- Define, recommend, and implement ideas, and solutions to improve the operation.
- Perform any additional tasks or assignments as directed by Front Desk/Guest Services Management & the Resort Manager.
- 401K with a company match
- Medical, Dental, Vision and Life Insurance Plans
- Career advancement potential within company
- Paid time off for full time and part time employees, along with holiday pay
- Employee Assistance and Anniversary programs
- Discounted rates for services within Spa and Resort
- Work performance incentives