Bilingual Medical Assistant, Back Office - Deer Valley Office
Liberty Bank
- Deer Valley, UT
- Permanent
- Full-time
- Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.
- Schedule and process 24-hour blood pressure monitoring.
- Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients' charts/EMR to include urine tests per Clinitek.
- Notify physician of changes in patient's clinical status and/or abnormal test results.
- Collect urine samples and process specimens for courier transport.
- Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.
- Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.
- Adhere to company policies and procedures and prioritize and complete day to day activities.
- Maintain office equipment, office, and medical supplies through efficient inventory management.
- Process Hospital Disposition Reports.
- Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed.
- Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files.
- Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI.
- Assist in the annual purging process of patient charts.
- May be required to report to alternate AKDHC worksites, as directed.
- Current certification as a Medical Assistant or a diploma or certificate of completion of a Medical Assistant course of training from an accredited training organization
- Fluent speaking, writing, and reading capabilities in Spanish and English required
- Excellent customer service and communication skills for interfacing with patients, staff, and outside vendors
- 1-2 years front/back office experience preferred
- Ability to support a pleasant, positive, and cooperative teamwork environment
- The successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax, and copier.
- Ability to multi-task and lift and/or move 50 pounds essential.