As a Payments Operations Manager, you will be a vital leader in the global operations team specialising in supporting digital payments across all of Entain's brands. You will manage the Payments Operations Team to ensure KPIs and SLAs meet the current business needs and assure that the short- and long-term targets are reached with the proper team structure in place.Reporting to the Head of Payments Operations, you will be part of the Payments Operations team, who are responsible for supporting digital payments across all of Entain's brands.Are you ready to launch a winning career?What you will do
Oversee a high performing team. Engage with Senior management on key payment business and operational activities. Develop strong collaborative partnerships with key stakeholders and payment providers, including leading key payment initiatives and represent the function in cross-functional teams.
Ensure Payments Operations remain a high performing team by refining/redefining, executing, and communicating operational processes, standards, and best practices that work flawlessly and minimize firefighting.
Design and drive operational planning and improvement activities with the primary objective of enabling leadership to make effective, analytically-driven and strategic operating decisions to support payments performance short/medium/long-term.
Who you are
Strong experience in digital tech company, consulting firm, payments provider, strategy, or operations role.
An aptitude for operations with a balance of process improvement, analytical, people management expertise.
Experience as a people manager leading a team in a fast-paced environment.
Proven stakeholder management experience - including managing multiple partners simultaneously and working on multiple projects and with tight deadlines.
Ability to present business and technical issues (small or large audiences), ideas, and recommendations clearly in verbal, written and presentation formats.
What we offerAt Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in Gibraltar, you can expect to receive great benefits like:
Generous group bonus scheme
Hybrid working - 4 days in the office
Private medical insurance
Pension scheme - matched to 6%
Ability to buy and sell holiday
Free subscription to wellbeing app Unmind
Additional “It's Your Game” day off to use at either Christmas or New Year
Entain & Enhance days - 2 paid days off to focus on your professional or personal development
Share save scheme
Paid subscription to LinkedIn Learning
Discounted gym membership
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.#Payments, #Manager, #Leader, #GamingAbout EntainWe may sit on the FTSE100, but for millions of customers worldwide, we're the brands they hold in their hands - and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we're elevating ourselves above the competition. We're leading the industry in bold new directions - and it's our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.DEI and Wellbeing @ EntainOur vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what's right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive - and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That's why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.Life @ EntainWe're a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won't just be your employer, we'll be your biggest cheerleader. We'll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career - and our business - to new heights.
