Data Center Operations Technician I
Lunavi
- Cheyenne, WY
- Permanent
- Full-time
- Responsible for the daily care and upkeep of the data center to include the following:
- Ensure support tickets are effectively resolved
- Shipping and receiving
- Daily walk through rounds of all of the datacenter critical devices. (CRAC's, UPS's, Core network routers, Servers) and identify any alarms or issues noticed in any customer Cabinets/devices
- Cabling, termination, and disconnects, running copper and fiber cross connects and ensuring cable management and cable cleanup.
- Participate in and learn about Data Center infrastructure reliability
- Work effectively with other workgroups
- Uphold Standard Operating Procedures (SOP)
- Maintain strong customer and vendor relationships and represent Lunavi in a positive light
- Participate in customer installations ensuring all new customer build-outs meet standards and deadlines
- Learn and maintain optimal data center security standards and assure data center infrastructure, security and access are within those industry standards
- Learn basic data center infrastructure trouble shooting.
- Be able to reference all emergency escalation procedures accurately and in a timely manner