Customer Billing and Collection Specialist / Klientu norēķinu speciālists
RETN Baltic SIA
- Rīga
- Pastāvīgs
- Pilna laika
- Higher education or final year student in a technical or financial field preferred.
- Proficient in MS Office applications.
- Excellent communication skills and familiarity with business etiquette.
- Detail-oriented with the ability to work well under stress.
- Previous experience in the telecommunications sector is advantageous.
- Familiarity with payment systems is a plus.
- Proficiency in English (both oral and written).
- Utilize billing and CRM systems for timely task processing, database maintenance, and accurate entry of customer, contract, service, and tariff information.
- Handle reconciliation of incoming payments, generate and dispatch service invoices promptly.
- Conduct control of debtors, ensuring timely and proactive follow-up on outstanding balances.
- Calculate compensation for service interruptions as per company policies.
- Prepare reports, conduct data comparison, and facilitate internal communication regarding data discrepancies.
- Maintain documentation control of electronic communication service contracts.
- Opportunity to work in a large international company.
- Internal training and room for professional growth.
- Supportive team environment and an understanding employer.
- Participation in corporate events.
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