Commercial AG Real Estate Loan Processor
CSBank
- Eureka Springs, AR
- Permanent
- Full-time
- Answer incoming phone calls and take care of customer questions and needs
- Assuring customer service is top priority whether internally or externally; treating customers and employees professionally, with courtesy and respect
- Processing applications from all sources, (e.g., internet, fax, mail, email, and walk-ins)
- Following-up with customers regarding loan status, pre-approval, qualification status, and counteroffers; following-up on pending Loan Department paperwork
- Assisting loan officers as needed
- Actively selling and promoting Cornerstone's full line of services and products
- Correspond with customer, real estate agents, appraisers, title companies, and insurance companies as needed to obtain information necessary for loan closing
- Complete required BSA training and other compliance training as assigned
- Performing other duties as assigned
- High school diploma or equivalency
- Minimum three year specialized schooling/or job experience, preferably in a banking environment
- Must possess excellent verbal communication skills
- Must have a proactive attitude toward supervisors, co-workers, and the Company
- Proficiency in Microsoft Office products, including, but not limited to: Word, Excel, and Outlook
- Ability to handle multiple projects simultaneously and work with limited supervision, exercising own initiative and judgment