Automotive BDC Representative - Honda
Michael Hohl Automotive Group
- Carson City, NV
- $4,000-5,000 per month
- Permanent
- Full-time
- At least one previous customer service roll of 6 months or longer required. Call Center experience a bonus, but not required
- Position requires a sales license after hire
- Valid driver’s license, background check and drug screen
- Must be available to work weekends
- Strong computer skills
- Upbeat personality
- Ability to work independently as well as functioning in a team environment
- Performance based position, good attendance mandatory
- Position heavily based in text messaging, AI and emails. Strong grammar skills and ability to articulate the message in text form
- Strong phone skills
- Organization and ability to multi-task a must
- Internet sales based – lead handling and sales calls
- CRM software navigation
- Learn/retain information regarding vehicle specs and relay that information to customers
- Presentation of financing options where needed
- Complete a sale in its entirety, where necessary
- Participate in team and process development sessions – keeping positive relationships with teammates, sales team and management
- Accountability in daily tasks/touches regarding lead handling such as, but not limited to: follow up, future follow up, appointment setting
- Fast to response to new leads, incoming calls and text/emails
- Multi-task and handle more than one customer at a time
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid time off
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Discounts on products and services
- Above average industry pay