Casino Cage Supervisor - Full Time (Flamingo LV)
Caesars Entertainment
- Las Vegas, NV
- Permanent
- Full-time
- Provide a positive work environment, encouraging teamwork and cooperation within the department, and other departments.
- Safeguard department and company assets while dealing with the public in an efficient and courteous manner utilizing company service standards at all times.
- Monitor Cage activities for adherence to company policies, and various gaming regulatory regulations.
- Authorize credit within established authorization levels.
- Perform banking activities including processing of checks and markers, purchasing currencies as needed.
- Supervise overall operation of Cashier Department personnel and cage clerks.
- Ensure excellent guest courtesy and satisfaction.
- Resolve disputes with guests when applicable.
- Adhere to compliance of all gaming regulation and any other governmental agencies where applicable.
- Prepare and coordinates periodic performance reviews of staff.
- Prepare scheduling of shift to meet business demands.
- Assist in interviewing applicants for Cashier positions.
- Act as a role model; always presenting oneself as a credit to the company and encouraging others to do the same.
- Meet the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Minimum of one to two (1-2) years' supervisor experience required.
- Minimum one to two (1-2) years' related experience required.
- High School Diploma required. College degree preferred. Any combination of education, training or experience that provides the required knowledge, skills and abilities.
- Must be 21 years of age or older.
- Ability to work harmoniously in a team environment.
- Must present a well-groomed appearance.
- Ability to work without direction and have organizational skills to accurately multi-task.
- Effective written and verbal English communication skills in a professional manner, especially with all levels of management.
- Good mathematical and clerical aptitude for accurate record keeping.
- Excellent customer service skills a must.
- Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Fast-paced environment, multiple tasks to be handled under time constraint.
- Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
- Must be able to speak, read, write and understand English.
- Must be able to tolerate areas containing secondhand smoke.