Maintenance Tech - Largo Resort
NDM Hospitality Services
- Key Largo, FL
- Permanent
- Full-time
- Maintain a warm and friendly demeanor at all times
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
- Must be effective at listening to, understanding, and clarifying concerns raised by employees, homeowners and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Maintain regular attendance in compliance with Luxury Residential Resorts Standards, as required by scheduling, which will vary according to the needs of the company
- Follow prescribed route to correct minor faults identified in rental homes.
- Update service work orders
- CART pickup, delivery, maintenance and inventory.
- Perform preventive maintenance on mechanical components in rental homes.
- Must be a self-starter and have the ability to self-teach.
- Work cohesively within and with other departments.
- Report and document all daily activities to Maintenance Supervisor/Manager
- Must have the ability to multi task and effectively manage time
- Maintain a friendly demeanor to encounter guests staying within an LRR managed home.
- Must have the ability to effectively communicate guest concerns regarding maintenance and housekeeping to the proper departments and follow up to ensure the issue was taken care of in a timely manner and that the guest expectations were fully met
- Must have the flexibility to be on-call at certain times.
- High School Diploma
- Must have hospitality experience
- Must have experience in construction regarding residential property and commercial property is a plus
- Ability to work with hand and power tools
- Excellent customer service skills in person and via the phone is required
- Ability to be a self-starter and innovate new processes
- Ability to communicate, written and oral, in English, Bilingual preferred
- Flexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+
- Ability to stand and work outdoors for long hours in both the heat and cold is required
- Must be able to lift up to 75lbs
- Ability to walk long distance is required