Assistant Manager
Duchess
- Reynoldsburg, OH
- Permanent
- Full-time
- Monitor financials - sales volume, P&L, controllable expenses, cash controls, inventory.
- Ensure positive customer experience.
- Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
- Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
- Assist Store Manager with recruiting, hiring, training, and modeling.
- Supervise store staff to maintain labor model standards.
- Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
- Entrepreneurial Orientation - Ability to take initiative, to recognize and create opportunities.
- Leadership & Development - Ability to delegate responsibility and to work with others and coach them to develop their capabilities.
- Customer Focus - Ability to quickly and effectively solve customer problems.
- Financial Knowledge - Ability to meet or exceed sales and financial goals.
- Communication - Strong written/verbal communication skills; interpret, summarize and articulate complex information for general use among a variety of internal and external stakeholders.
- Teamwork - Ability to demonstrate interest, skill, and success in getting groups to learn to work together.
- Loss Prevention - Ability to administer systems and programs to reduce loss and maintain inventory control.
- High school diploma required.
- One year's management experience in a fast-paced retail environment delivering exceptional customer service, preferred.
- ServeSafe certified.
- Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.