Digital Marketing Executive
Raffles Hotels & Resorts
- Singapore
- Permanent
- Full-time
- Supports Digital Marketing Manager in executing the hotel’s digital marketing communication plan, including SEO/SEM, email, social media, and display advertising.
- Ensures efficient execution of assigned digital marketing campaigns and projects in a timely manner.
- Creates and maintains content for hotel main website and standalone websites for selected Food and Beverage outlets, Arcade and Spa.
- Supports content creation of social media pages for Hotel, Food and Beverage, Arcade and Spa for use in digital channels, including Facebook, Instagram, YouTube, WeChat and Twitter.
- Supports Digital Marketing Manager in executing an effective social media influencer programme in a timely manner.
- Supports Digital Marketing Manager on online reputation management through coordinating responses for hotel across multiple platforms in a timely manner.
- To co-ordinate reporting for digital reporting for hotel in a timely manner.
- To process quotations and invoices for the department in a timely manner.
- To provide general administrative support for the team.
- Performs any other duties and responsibilities that may be assigned.
- Creates and maintains content for hotel main website, corporate website, e-commerce websites and selected Food & Beverage microsites. Preferably with experience in AEM platform.
- Minimum Diploma holder and above.
- Good understanding of digital marketing and social media landscape.
- Fresh Graduates welcome. Relevant experience in hospitality industry an advantage.
- Strong working knowledge of Microsoft Outlook and Microsoft Office.
- Good knowledge of video and photo editing tools.
- Basic knowledge of HTML
- Experience in using Adobe Experience Manager program for digital content management
- Oral fluency in English and Mandarin with written excellence in English. Ability to speak other language and / or basic understanding of other languages an advantage.
- Good interpersonal skills with the ability to communicate with all levels of employees.
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Good presentation and influencing skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative in a dynamic environment.
- Self-motivated and energetic.
- High integrity and able to keep confidentiality.
- Sense of urgency.
- Ability to prioritise assigned projects.
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.