Health Service Specialist - Ware Center & Mulberry Center FLOAT

Rosecrance

  • Rockford, IL
  • Permanent
  • Full-time
  • 1 month ago
Description :Our job is hope.Join a purpose-driven community of champions.As a float Health Service Specialist, staff would serve both the crisis residential population at Rosecrance Mulberry Center and the outpatient behavioral health population at the Ware Center. Staff would work closely with a team of medical providers and nursing staff to facilitate medication monitoring, client education and nursing support services.Job Requirements:
  • High School Diploma/GED and two years Behavioral Health experience (Bachelors preferred)
  • Minimum CNA, MA or EMT certification
  • CPR and First Aid Training
  • Skilled Behavioral Management Techniques
  • Ability to lead discussion and educational presentations.
  • Valid Driver’s License
Essential Responsibilities: * Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
  • Monitor and respond to calls to the Psychiatry appointment scheduling line.
  • Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
  • Conduct client health history/assessment and report to psychiatric provider and/or nursing staff prior to appointment.
  • Assist with vital signs assessments.
  • Provide follow-up communication to clients with ongoing medical concerns.
  • Monitor and document client’s response to medication and report any notable response immediately.
  • Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
  • Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
  • Facilitate communication between clinical and medical staff.
  • Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
  • Assist with preparing clients for their appointments with the provider.
  • Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
  • Assist with client admissions and discharges as directed.
  • Verify admissions medications at admission with client’s physician or pharmacy.
  • Transcribe orders.
  • Assist with withdrawal screens as directed by the nurse.
  • May participate in client rounds on the Unit(s) assigned.
  • Assist with unit tech responsibilities as directed.
  • Document client’s progress in the individualized Medical Treatment Plan for designated clients.
  • Schedule client follow up medical appointments and coordinate transportation if necessary to outside providers.
  • Read all logs and obtain pertinent information from staff of previous shifts, counselors, staff, etc.
  • Transport clients as required.
  • Oversee and maintain the neatness/cleanliness of the unit and the proper use of the equipment and supplies and to inform the proper person when supplies or repairs are indicated.
  • Assume any additional responsibilities as assigned.
  • Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
  • Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
  • Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  • Deliver exceptional customer service consistently to every customer.
  • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
Schedule: Sunday - Thursday 9:00am - 7:30pmPay: Based on education, experience, and credentialsWork location: Rosecrance Ware Center and Mulberry Center - Rockford, ILBenefits: Rosecrance values its employees and offers a comprehensive benefits package, including:
  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire!
  • Wellness plan with certain facilities offering an on-site gym
About Us:Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.Health and Safety:Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.Equal Employment Opportunity:Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

Rosecrance