Security Dispatcher/Coordinator (Full-Time) - Hilton Orlando Buena Vista Palace
Hilton
- Orlando, FL
- $18.00 per hour
- Permanent
- Full-time
- Provide support with internal guest calls/requests. Listen and provide accurate information to guests and employees. Document legibly all appropriate incident information.
- Answer and dispatch internal guest calls for requests to security/engineering/housekeeping and safety hotline calls and respond in a timely manner based on priority (inputting requests in HOTSOS as needed).
- Dispatch security to all requests for assistance by guests and employees
- Manage the "team member window" where company phones, walkie-talkies and keys are issued and returned. Assist with team member bag check.
- Manage hotel lost and found collection/log.
- Monitor life safety systems and CCTV.
- Perform other duties and responsibilities as directed by supervisor or Director of Security based on departmental needs.
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability