Bike Instructor
Berkshire East Ski Resort
- Charlemont, MA
- $16.00-30.00 per hour
- Temporary
- Full-time
- Orientate guests on the bike trail system and bike park guidelines.
- Teach novice to advanced skills to guests of all ages and ability.
- Enforce risk management protocols and teach guests about the Bikers Responsibility Code.
- Be an ambassador for the bike park and generate return clientele.
- Attend professional development training.
- Educate riders on the proper use of personal protection gear.
- Recognize equipment flaws or inadequacies and recommend solutions.
- Lead guests to progress their skills while still remaining in control.
- Report trail damage or features that need maintenance to the appropriate manager.
- Perform necessary trail maintenance work when asked.
- Assist staff with large bike events; (races, clinics, group outings etc.).
- Administer basic first aid to guests when necessary.
- Assist with routine maintenance of rental bikes & gear.
- Assist with bike rentals when necessary.
- Perform other tasks as assigned by the manager.
- Skilled in providing outstanding customer service.
- First Aid & CPR certification required.
- Preferred to have completion of BICP or PMBIA instructor course, Level 1, 2 or 3.
- Understand calculated risk and how it varies from person to person.
- Prior riding experience on technical mountain bike terrain.
- Experience in leading, guiding or instructing.
- A willingness to progress one's own riding and teaching.
- Adhere to company procedures for maintaining a safe worksite.
- Create a safe, fun and educational atmosphere.
- Facilitate amazing field experiences with our guests.
- Basic bike maintenance skills such as safety checks, changing a flat and tightening a headset etc.
- Decision Making: Use sound judgment to make good decisions.
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Perceptive: Identify problems that impact job performance & initiate solutions.
- This is a physically demanding position.
- Must be physically fit and able to lift up to 60 lbs.
- Must be able to stand, bend, climb, lift, reach, push and pull repetitively.
- Must be mentally attentive and focused at all times.
- Must be able to adapt to climate and work in extreme weather conditions.
- Hours may be long, including early morning through early evening.
- Frequent weekend and holiday shifts.
- Applicants must be at least age 17.
- 16 year-olds may apply as a junior instructor.
- Those 17 and under must provide a MA work permit if hired.
- Cori background check required prior to being hired.
- You must supply your own equipment; bike, helmet, goggles, pads, shoes and repair tools.
- Instructors must own a full face helmet