Senior Technical Support Engineer - Fluids
Ansys
- 上海市
- 长期
- 全职
- Apply advanced-level engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners
- Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction
- Develop subject matter expertise in one or more simulation areas
- Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. Participate in field testing of new releases to ensure that new features and workflows will address customer requirements.
- On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings
- Participate in other strategic team and company initiatives, as needed
- Required education and degree type: BS or MS or PhD in Mechanical/Chemical/Aerospace/Electrical Engineering or related field
- Required minimum years of professional experience in an engineering software environment: BS+5, MS+3, or PhD+0
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
- Product expert in one or more Ansys simulation tools
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
- Strong organizational and time management skills, possesses a sense of urgency
- Projects a professional image and demonstrates business acumen, driven to succeed
- 2 years of experience using discretization schemes such as finite volume or finite element techniques for simulating fluid flows
- 2 years of hands-on experience in CFD modeling of industrial applications using commercial CAE tools like Ansys Fluent or equivalent
- 2 years of experience in CFD modeling of fluids and thermal systems
- 2 years of experience in modeling of acoustics
- Proficient in workflow customization or automation using programming languages such as C++, Python
- 2 years of experience with using parallel computing
- Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
- 2 years of experience in customer-facing roles associated with using engineering simulation software, where the ability to identify customer requirements, effectively communicate solutions, and deliver results have been demonstrated
- Ability to travel domestically up to 10% of time
- Additional preferred requirements for the specific position being advertised
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
- Adaptability: Be open, welcome what's next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYSAt Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.CREATING A PLACE WE’RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).For more information, please visit us at www.ansys.comAnsys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
很抱歉,该招聘者不接受来自国外的职位申请。