Admin Support Specialist - Medical Records
Apex Staffing, Inc.
- Little Rock, AR
- $16.00 per hour
- Permanent
- Full-time
- Oversee a list of clients to contact daily regarding documentation that needs to be completed
- Obtain medical records from physician's as needed for each case
- Ensure all medical records are updated and complete
- Handle on average 80 out bound and inbound calls
- Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research
- Inbound calls will consist of answering questions from clients related to their case
- Provide preliminary legal and administrative support to attorneys and staff
- High School Diploma
- At least 2 years of customer service experience
- Medical terminology a must
- Ability to work in a fast-paced environment
- Excellent computer and typing skills
- Ability to maintain knowledge of law firm policies and procedures
- The urgency to provide exceptional customer service