Area Manager

ABM

  • Nampa, ID
  • Permanent
  • Full-time
  • 15 days ago
Job Description:Pay: $$70K/YR+ DOEThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.Benefit Information:ABM offers a comprehensive benefits package. For information about ABM's benefits, visitPosition SummaryResponsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.Essential Duties
  • Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
  • Control supplies, equipment, and personnel necessary to meet customer specifications.
  • Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
  • Manage the company's quality control monitoring and safety programs at the assigned buildings.
  • Conduct quality of service inspections at assigned buildings.
  • Attend ABM training workshops when scheduled.
  • Develop operational improvement plans and implements process changes within assigned buildings.
  • Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
  • Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
  • Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.
  • Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
  • Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
  • Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.
  • Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
  • Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
  • Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.
  • Perform other duties as assigned.
MINIMUM REQUIREMENTS
  • High School Diploma/GED required. Associates degree is preferred.
  • Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
  • Experience in cost estimating/pricing work.
  • Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.
  • 1 year of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.
  • 1 year of supervisor experience in any industry.
  • Industry specific certification/licensure may be required.
  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

ABM