Legal Intake Specialist
The Wright Legal Group, LLC
- Columbus, GA
- Permanent
- Full-time
- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
- Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
- Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
- Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
- Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
- Greeting clients and visitors and answering visitor inquiries
- Answering and routing incoming calls on a multi-line telephone system
- Scheduling and routing clients
- Maintaining and scheduling conference rooms
- Maintaining the waiting area, lobby, or other public areas
- Serving water, coffee, or tea to guests
- Ordering supplies
- Scanning, photocopying, faxing and filing documents
- Collecting, delivering, and routing mail and hand-delivered packages
- Verifying employee identification and issuing visitor passes
- CRM and case management software experience a plus
- Possesses outstanding communication skills and sense of empathy
- Sales or customer service experience highly valued
- Skilled with Microsoft Office, especially Microsoft Excel
- Solid data entry, spreadsheet management, and computer skills
The Wright Legal Group, LLC is an award-winning law firm based in Columbus, Georgia with offices in Atlanta, GA, and Washington DC. We are a small team that believes in training and mentoring. We strive to provide great customer service while delivering excellent results.The Wright Legal Group is a boutique litigation firm that focuses on achieving the best possible results whether you need compensation for car accident injuries, face drunk driving charges, or you’re a business professional with a legal dispute. The Wright Legal Group provides clients with all types of legal representation and counsel in the following areas: Personal Injury, Wrongful Death, Driving Under the Influence, Probate Litigation, Veterans Claims, and Immigration.