Prosthetic and Orthotic Case Manager

• Conduct comprehensive assessments to evaluate patients’ functional status, needs, and goals related to their prosthetic or orthotic needs.
• Work closely with physicians, prosthetists, orthotists, and other healthcare professionals to determine the best care plan.

• Develop and implement personalized care plans that include device fitting, physical therapy, and follow-up care.
• Manage the scheduling of fittings, adjustments, and therapy sessions.
• Ensure that the care plan is executed efficiently and adjusted as necessary based on patient progress and feedback.

• Advocate for patients in obtaining necessary prosthetic and orthotic devices and services.
• Manage documentation and facilitate insurance claims and approvals to ensure that patients receive the benefits they are entitled to.
• Identify and connect patients with additional resources such as support groups, vocational training, and psychological counseling.

• Educate patients and families about device use, care, and maintenance.
• Provide emotional and psychological support to patients adjusting to new prosthetic or orthotic devices.
• Offer ongoing education tailored to changes in patients' conditions or advancements in prosthetic and orthotic technology.

• Maintain compliance with healthcare regulations and standards relevant to prosthetics and orthotics.
• Participate in audits and quality improvement initiatives to enhance service delivery and patient outcomes.

• Maintain comprehensive and accurate patient records.
• Document all case management activities and patient interactions.
• Prepare reports for healthcare providers and insurers as needed.

• Bachelor’s degree in Nursing, Healthcare Administration, Physical Therapy, or related field; Master’s degree preferred.
• Current professional healthcare licensure as applicable (e.g., RN, PT).
• Certification in case management (e.g., Certified Case Manager) is an asset.
• Experience in orthopedics, prosthetics, or orthotics is highly desirable.

• In-depth knowledge of prosthetic and orthotic devices and care needs.
• Strong organizational and communication skills to effectively coordinate with a multidisciplinary team.
• Compassionate patient care with a strong focus on empathy and patient advocacy.
• Proficiency in medical software and case management systems.

Remote VA PH