Who We Are:Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.JOB MISSION:The Global Training Program Manager is responsible for executing training strategies for prioritized HR and business initiatives. This role requires a deep understanding of instructional design and training methodologies, strong project management skills, and expertise in deploying programs across multiple locations globally.MAJOR ACCOUNTABILITIES:
Manage the global end-to-end learning process for assigned programs including analysis, design and development, delivery, evaluation framework, and impact measurement of prioritized training initiatives and programs
Contribute to the global instructional design strategy, including the standards, managing the program design process, and partnering with global learning program owners to create high-impact learning experiences
Develop, maintain and lead large-scale training project plans, including budget, timelines, milestones and resource allocation
Design blended learning approaches that incorporates various training methodologies, including digital e-learning modules, video configurations, instructor-led trainings, train-the-trainers, job aids, evaluations, and knowledge retention mechanisms
Lead train-the-trainers with identified regional facilitators to equip them with the necessary content, knowledge and confidence needed to lead the implementation and training of initiatives and programs within their areas of responsibility
Conduct engaging and effective training sessions for identified groups, both in person and through virtual platforms
Track key metrics and business performance to evaluate efficacy and impact of programs and learner experiences, and implement necessary continuous improvement enhancements
Keep abreast of current trends in adult learning methodologies, training development and digital instructional design technologies
Facilitate the coordination of training logistics, including scheduling sessions, securing training venues or virtual platforms, managing participant registrations and tracking training activity and trends
Manage the translation process for training and related documentation for regional deployments
REQUIREMENTS FOR SUCCESS:
7+ years of work experience in instructional design, especially in designing global development programs.
Proven experience as a training program manager, or similar role in large-scale training and talent management projects
Proficient with eLearning and visual media development tools like Articulate Storyline 360, Adobe Creative Suite, Canva, WellSaid Labs, and Vyond.
Strong project management skills, including the ability to manage multiple stakeholders, priorities and large, long-term projects to ensure budgets, schedules and performance criteria are met
Excellent training facilitation and presentation skills, both in person and virtually
Proficiency in instructional design methodologies and adult learning principles
Familiarity with learning management systems (preferably Workday Learn)
Strong communication skills, with the ability to professionally interact with a diverse blend of perspectives at all levels of the organization
Customer centric, identifying and anticipating stakeholder requirements, expectations and needs
Understand the importance of diversity, inclusion, and accessibility within our learning tools
Strong attention to detail and able to grasp the big picture
Change management knowledge and experience is highly desirable
Regular Associate BenefitsOur products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.Flexible Work ScheduleFor decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.Equal Opportunity EmployerNew Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
