Customer Service Associate / Temporary
Salud Family Health
- Fort Collins, CO
- $17.90-19.40 per hour
- Temporary
- Full-time
- Temporary Full-Time Assignment: Date of hire to approx 9/15/2024
- Starting Wage - $17.90 to $19.40 per hour
- Monday to Friday – 8:00 am to 5:00 pm
- Medical (Includes Free Medical Services at All Salud Facilities)
- Dental (Employee Discounts at All Salud Dental Facilities)
- Vision
- Flexible Spending Accounts
- Basic Life and AD&D
- Supplemental Life and AD&D
- Short-Term & Long-Term Disability
- Accident & Critical Illness Insurance and Employee Assistance Program
- Generous vacation accrual
- 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
- 8 Paid accrued Sick Days per year
- Graduation from an accredited high school or GED is required
- One year of front desk/customer service experience in a medical setting preferred
- Bilingual English/Spanish preferred
- Must work well with the other patient care team members
- Ability to communicate clearly and appropriately with patients
- Professionalism and a positive attitude
- Proficient in Elementary Math
- Ability to learn and implement complex policies and procedures
- Reading comprehension and writing skills
- Keyboarding and word processing skills
- One year of clerical office experience preferred
- Familiarity with medical/dental terminology preferred
- Sensitivity to the low-income and ethnic minority community
- Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping
- Ability to read, understand, and follow oral and written instructions
- Ability to work evening or weekend hours
- Ability to work under stress
- Ability to recognize, evaluate, solve problems, and correct errors.
- Exhibits excellent customer service
- Ability to explain and summarize comprehensive concepts in a way that the general population can understand
- Computer systems applications (MS Office, PowerPoint, Chrome, etc.)