HVAC Assistant Service Manager
CoolSys
- Savage, MN
- $20.00-30.00 per hour
- Permanent
- Full-time
- Competitive pay ($20-30 p/h)
- Medical, Dental, Vision and Prescription coverage
- Paid vacation and holidays
- 401(K) match
- Life insurance, AD&D and long-term disability
- Tuition reimbursement
- Opportunities available nationwide
- Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
- Pet Insurance
- Legal Plan, and ID Theft Protection
- Create proposals within company guidelines.
- Update current worker order statuses for internal and external customers
- Oversee call board and monitor technician statuses.
- Monitor parts statuses and schedule accordingly
- Dispatch technicians based on call priority and tech skill set
- Interact with vendors and parts department to verify availability of parts.
- Other duties as assigned.
- Ability to work an 8 hour shift M-FR between the hours of 6am to 5pm; flexible with some weekend work.
- Ability to work effectively with minimal supervision.
- Industry experience or with a similar trade is a plus
- Dispatch experience is a plus
- Strong administrative and computer skills
- Strong customer service skills
- Excellent written and verbal communication skills
- Strong working knowledge of Microsoft Office Suite and ability to learn new software
- Possess a high level of adaptability and flexibility
- Ability to work in a fast-paced environment with competing priorities and manage conflict resolution.