Human Resources Controls Associate
JPMorgan Chase
- Delaware, OH
- Permanent
- Full-time
- Produce key indicators of the portfolio assigned to allow the business owners to be aware of the progress, efficiencies, or key challenges
- Provide reporting and analysis of trends as requested in support of the portfolio of Engagements for monitoring purposes
- Assists the Delivery Manager and/or Portfolio Manager in coordinating activities to ensure timely completion of outsourcing deliveries
- Escalates instances of a Delivery Manager non-compliance with deliveries and determine course of action
- Assist the centralized team lead ensuring the roles and activities assigned are performed per the firm standards across the HR functions/processes
- Guide and collaborate with the HR stakeholders; Firm members and project leaders to simplify complex requests into business aligned language
- Support ad-hoc requests, validate business case analysis, plan incremental workload, and provide informational reporting driven by firm or LOB projects
- BAU - Execute day to day activities required by the role assigned by handling outsourcing queries, provision of basic instructions and executing tasks and actions in the source systems
- BAU -Document business approvals of key actions for audit trail
- Bachelor's degree required.
- 4+ years of project management and overall business management experience in a complex organization and control environments
- Advanced analytical skills, problem solving, good critical thinking and decision-making skills; as well as the ability to effectively manage deadlines
- Excellent interpersonal and time management skills
- Ability to work in pressure-oriented environment and able to handle multiple tasks
- Proven ability to multi-task and quickly assess and adjust priorities
- Demonstrated experience with planning, issue resolution and leadership skills
- Strong partnership and analytical skills to identify incremental workload and plan accordingly.
- Ability to partner with core and support teams at all levels is key to meet the assignments
- Handle multiple tasks, perform administrative work to complete the actions within the timelines.