Office Administrator
Farmers Cooperative Society
- Sioux Center, IA
- Permanent
- Full-time
Overall Job Function:The Office Administrator is responsible for assisting with the execution of FCS processes and supporting the team to maintain a cohesive office environment, all while striving to meet the demands of the employees and customers in a professional and timely manner. This individual will support all divisions within the company.Essential Job Functions:Establish and complete daily, weekly and monthly office procedures.Have knowledge or will to learn the FCS computer systems and Microsoft office.Complete and manage all record keeping of sales, purchases, and accounts receivables.Communicates effectively with customers and staff to manage and assist with questions.Completes office bookkeeping responsibilities.Write feed orders and grain settlements in a timely manner,Takes calls from customers and directs calls as needed; field employee, manager, feed mill, grain, etc.Assists customers with various needs, such as; counter sales, questions, complaints and solutions.Assist in counting, measuring and documenting of inventory items, identify and document discrepancies.Prepares needed documents, supports drivers – reports problems to location manager.Operates scale and completes all related paperwork for scale traffic / grain recording.Assists in other areas of location if needed or asked – other duties as assigned.Secondary Responsibilities:Team-Oriented and willing to support all members of the team.Proactive approach to solutions.Strong people skills.Knowledgeable on company software and software support.Commitment to dependability and willingness to work to meet goals and deadlines.Effectively solve problems.Competencies:High level of customer service focus.Supports a consistent professional image of the company.Observes safety policy and procedure as an absolute.Attitude of positivity and reacts calmly under pressure.Work ethic of the highest integrity.Commitment to dependability and willingness to work to meet goals and deadlines.Effectively solve problems.Qualifications:High school diploma or GED.Prefer experience with customer service / data entry or related field.Work Requirements:This position is based in a fast paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise and agricultural equipment.While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.Benefits:401k Company matches 50% up to 10%Vacation & Paid Holidays after 30 days of employmentCompany bonus incentiveExcellent health insurance plansDental & Vision available Short & Long Term Disability provided at no cost to youLife InsuranceIdentity Theft InsuranceAccident InsuranceClothing Allowance10% Discount on purchases at the How-To Building Center*FCS job descriptions are a representation of a job requirements knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.