Are you a Danish language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro!About Us:We craft game-changing customer experiences that drive brand growth worldwide. With deep insights and cutting-edge technology, we design integrated journeys that transcend expectations and scale seamlessly. Whether you're a startup or a global brand, we're your partner for success. We've got you covered, no matter the complexity or scope of your customer journey.Role Overview:This role involves responding to and recording customer inquiries via phone, ensuring accurate data entry, addressing client complaints, meeting service-level agreements for call resolution, troubleshooting issues, and offering recommendations for common problems.Key Responsibilities:
Assisting customers through email, phone, and chat channels
Providing customer support for the online platform services
Handling inbound calls exclusively, without outbound calls
Performing multitasking as required
Addressing inquiries related to travel concerns
Handling queries regarding booking or rebooking accommodations
Qualifications:
C2 proficiency in Danish
B2 proficiency in English
Why Join Us:
Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
Remote Work Option: Enjoy the flexibility of working remotely, allowing you to balance your professional and personal commitments more effectively.
Ready to embark on this customer support adventure? Submit your application today, and we will get in touch with you!
