Soccer Leagues Coordinator - Nashville, TN
TOCA USA
- Franklin, TN
- Permanent
- Full-time
- Play Hard
- Care Deeply
- Grow Together
- Strive for Excellence
- Create Awesome Experiences
- Assist in the promotion and marketing of the soccer leagues, attracting new teams and partnerships.
- Collaborate with marketing teams to develop and distribute league-related content.
- Maintain strong working knowledge of the soccer community and trends.
- Partner with the TOCA Leagues Manager to uphold the league's budget, including revenue, expenses, and financial reports.
- Utilize CSAT, NPS, and Birdeye Reviews to retain and grow existing team registrations.
- Recommend opportunities for cost savings and revenue generation.
- Increase Leads, Guest Traffic, and Drop-Ins through community partnerships and cross-promotions.
- Collect and manage player registration fees and sponsorships.
- Prepare regular reports on league performance, participation, and feedback.
- Assist in the planning, organization, and execution of soccer leagues, tournaments, and events.
- Ensure a fair and balanced competition structure, including compliance with rules, regulations, and policies.
- Oversee the reservation and maintenance of playing fields, ensuring they meet safety and quality standards.
- Collaborate with the TOCA Leagues Manager in sustaining a clean, organized, well-maintained center.
- Complete weekly Game Experience Reviews on Leagues performance.
- Assist with league schedules, fixtures, and game-day logistics.
- Coordinate with teams, referees, and Leagues Manager to ensure matches run smoothly.
- Address scheduling conflicts and reschedule matches when necessary.
- Manage player registration, including registration deadlines, fees, and waivers.
- Track player rosters and enrollments.
- Assist Leagues Manager with player and team inquiries and concerns.
- Oversee match day operations, including field set-up, referee coordination, and ensuring a safe and enjoyable environment.
- Address any incidents or disputes that may arise during matches.
- Uphold safety protocols and emergency action plans, including addressing injuries and accidents with appropriate personnel.
- Assist with hiring and scheduling referees, ensuring they are qualified and available for league matches.
- Ensure compliance with league rules and regulations.
- Maintain open communication with league participants, team managers, and stakeholders.
- Address inquiries, concerns, and feedback promptly and professionally.
- Uphold a best-in-class Leagues experience focused on fun and community.
- Support high food and beverage service quality standards by monitoring healthy and safety compliance and regulations.
- Manage food and beverage inventory levels to ensure adequate supply and minimizing waste.
- Partner with internal stakeholders to recommend food and beverage options that cater to the preferences of our guests.
- Communicate league updates, match results, and announcements to teams, coaches, and referees.
- Foster strong relationships with league partners, including team representatives and referees.
- Champion and uphold our core values of excellence, integrity, innovation, and community to create a culture that resonates throughout the facility.
- Work with the Leagues Manager to create and maintain a unified culture as well as a high level of staff engagement throughout the center.
- Prior experience in league management, sports administration, or event coordination
- Bachelor's degree in Business Administration, Management, or equivalent experience.
- Strong knowledge of soccer rules and regulations.
- Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.
- Excellent organizational and scheduling abilities.
- Availability for full-time work during non-traditional hours, including late evenings, weekends, and holidays.
- Financial acumen and the ability to understand, consider, and assess the financial impact of decisions.
- Ability to kneel, bend, reach, climb, and stand for long durations of time.
- Ability to move and lift equipment and supplies of 30+ pounds.
- Outstanding interpersonal and communication skills to engage with visitors, staff, and stakeholders.
- Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training's values.
- Opportunity to assist a department in a dynamic and innovative soccer training facility.
- Contribution to the growth and development of local soccer talent and community engagement.
- Positive and supportive team culture that values continuous improvement and excellence.