Part Time Sales Associate /Ann Taylor Factory, Dawsonville
Ascena Retail
- Dawsonville, GA
- Permanent
- Part-time
- Embraces our values & sets an example through his/her behaviors
- Responsible for compliance with all ANN INC. practices and procedures
- Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
- Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
- Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
- Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
- Addresses client concerns, coming to resolution when possible, and involving management where appropriate
- Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
- Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
- Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
- Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
- Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
- Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
- Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
- Meets merchandise processing standards and maintains an organized and accessible work area
- Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
- Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
- Participates and assists in the preparation for the stores’ inventory
- Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
- Follows all ANN INC. operational guidelines, processes, and procedures
- Reviews Bulletin Boards daily
- Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
- Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
- Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
- Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
- Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated time frames
- Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
- Accuracy: Ability to handle cash and provide change without error
- Schedule: Remains flexible in scheduling that meets the needs of the business
- Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock