Automotive Parts Department Manager
Grand Blanc Nissan
- Grand Blanc, MI
- Permanent
- Full-time
- Competitive pay
- Medical, dental, and vision insurance
- Life insurance
- 401k
- PTO
- Employee discounts
- Career growth opportunities
- Lead the parts department, retail and wholesale customers
- Accomplish objectives through the use of proper purchasing procedures and inventory control
- Handle the parts inventory and track all expenses
- Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs
- Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures
- Handle and resolve customer complaints courteously and professionally
- Keep up-to-date on manufacturer warranty, policy, and return procedures
- Knowledge and compliance with the federal, state, and local regulations that affect operation
- Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy
- Forecast goals and objectives for the department and strive to meet them
- Hire, train, motivate, counsel and monitor the performance of all parts department staff
- Ensure that incoming inventory is stocked in the correct location
- Maintain a stabilized inventory consistent with the requirements of the defined areas
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Implement & carry out safety requirements
- Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors
- 2+ years of related experience in an automotive parts management position preferred
- 2 years of sales experience preferred
- Excellent customer service skills
- Professional appearance and work ethic
- High school diploma or equivalent
- Detail oriented and organized
- Valid driver's license and clean driving record