Manager - IPSC (In-Plant Service Center)
Total Safety
- Baton Rouge, LA
- Permanent
- Full-time
- Manages all activities associated with assigned operations. In conjunction with management, develops performance metrics for assigned area, evaluates performance and reports to management.
- Ensures that production, quality and safety goals are communicated and that employees understand their roles in meeting or exceeding those goals.
- Provides effective counsel, especially where corrective actions are needed.
- Manages the use of facilities, personnel, vehicles and equipment to maximize efficiency and profitability.
- Pro-actively manages assigned inventory and asset availability to satisfy customer needs and demands.
- Proactively manages quality, safety and environmental issues and ensures compliance with Federal, State, and Company standards. Ensures that issues are identified, addressed, and elevated if necessary, in a timely manner. Works with HSE to recommend develop and improve safety procedures, training, long-range accident prevention and cost containment objectives.
- Works with Sales, Customer Service and other internal departments to communicate and resolve customer concerns in a timely manner. Provides direct support to sales and marketing as needed. Assists, as needed, with the development of new product lines, departments and/or services within IPSC.
- Manages all operational issues to include direct involvement with briefing/debriefing and job preparation and follow-up. Reports status of operational issues to manager on an ongoing basis.
- Prepares accurate and timely documentation including billing, compliance, customer communication and satisfaction reports and quality assurance and/or safety alert issues.
- Partners with human resources for hiring and firing, performance evaluation, salary and job change actions. Coaches and counsels' team and documents employee relations issues.
- Develops departmental training priorities and related budgets. Ensures that training programs are being utilized and communicates new needs to appropriate parties.
- Coaches and counsels' team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for team to learn new skills and techniques.
- Manages a Preventive Maintenance Program and repair facility for Total Safety and out-sourced equipment. Ensures that vehicles, equipment, facilities and other assets are properly maintained and in top working condition.
- Develops short and long-term forecasts, departmental goals and objectives in areas including staffing, equipment needs, problem prevention, and corrective action program.
- Works with others to develop new and/or improved procedures, processes and work standards for operational units. Integrates new concepts, technologies and practices and aligns with future needs to meet objectives.
- Assists with special projects as assigned.
- Experience in Fire Protection Services, Respiratory Protection and Gas Detection is preferred.
- Five (5) years of progressive experience in petrochemical and/or refinery operations or industrial safety equipment industry
- Two (2) years of managerial experience.