APAC Operations Control Manager

Royal Bank of Canada

Cyberjaya, Selangor
Permanent
Full-time

25 days ago

Job Summary The role is responsible for managing the risk & control framework across the APAC Business & Client Services group, supporting the Head of APAC Operations with control oversight .The incumbent will work with the European and APAC Leadership Team to ensure that consistent processes, procedures and controls are implemented to effectively mitigate key operational risks.The incumbent will collaborate with the regional risk & control leads to ensure seamless communication, coordination and alignment on operational risk related projects, goals and objectives.The incumbent will review and challenge risk metrics, across the European and APAC regions to measure, track and ensure our risks are appropriately controlled.The incumbent will coordinate and complete the assurance program for APAC Business & Client Services group, ensuring control deficiencies are identified, escalated and remediation timely.Job DescriptionWhat will you do?Risk & Control Governance:Pro-active review of the control framework (processes, procedures, controls, reporting etc.) to ensure risks are proactively identified, measured, monitored, reported and escalated.Provides support in the continuous enhancement of operational risk management approaches, tools and Management Information aiming to develop, implement and continuously enhance operational risk management practices.Oversight on all Operational Risk events, coordinating with the central operational risk & control group to ensure events are accurately captured and remediation actions are appropriate.Complete root cause analysis of audit points, operational risks actions and events, KRI trends with the view to recommend mitigation strategies or where management attention is required to enhance the control infrastructure.Partner with Compliance, Operations Engineering and Business & Client Services Management to assist reviews and implementation of specific regulatory or market changes across the relevant departments considering internal policy, processes and operational risks.Coordinate and Complete the RCAP Assurance program for the APAC and EMEA Business & Client Services group, ensuring control deficiencies are identified, escalated and remediation timely and the Internal Control Management Policy requirements are adhered to.Coordinate and complete appropriate Operational Risk or Compliance training by the respective areas as and when necessary.Reviews policies relating to control aspects and gives feedback and input as necessary.Facilitate/ Preparation of papers to governing bodies or committees.Management:Demonstrate leadership by developing people in the region, contributing to and participating in learning and development initiatives, and participating in wider BCS community engagement initiatives.Establish and maintain an environment that empowers direct reports in the APAC region to be productive and resourceful, and that encourages maximum performance, and also manages any low performances appropriately.Frequently review and ensure that potential is managed and that direct reports take an active role in managing their objectives and goals.Ensure that team members understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals.Provide focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance.Accept and successfully execute change while supporting the team through the process and keeping them focused on business priorities.Review new and updated Firm Policies applicable to your team and communicate such Firm Policies to employees for whom you have supervisory responsibilities.In carrying out your supervisory responsibilities, review for indications of non-compliance with Firm Polices, notify the appropriate risk and control areas of such indications, and work with the relevant risk and control areas to remediate issues on a timely basis.What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob SkillsAdditional Job DetailsAddress: PERSIARAN APEC:CYBERJAYACity: CyberjayaCountry: MalaysiaWork hours/week: 40Employment Type: Full timePlatform: Capital MarketsJob Type: RegularPay Type: SalariedPosted Date: 2024-05-09Application Deadline: 2024-05-23Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

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