General Manager, Bar Bibi & Pool Experience
Hotel Bardo Savannah
- Savannah, GA
- Permanent
- Full-time
- Oversee all aspects of the Bar Bibi and Pool operations, ensuring effective and efficient day-to-day functioning
- Recruit, train, and manage team members including bartenders, servers, pool experience models, and support staff
- Oversee the Courtyard during operating hours that require service from Bar Bibi
- Implement strategies to enhance the guest and club member experience at Bar Bibi and the Pool
- Ensure that every guest and club member receive personalized and attentive service, addressing concerns or issues promptly and professionally
- Develop and manage budgets for Bar Bibi, the Courtyard and the Pool, monitoring expenses and revenue. Identify opportunities for cost savings and revenue generation
- Work collaboratively with the culinary team to ensure seamless coordination between the kitchen and the front-of-house
- Partner with brand team to ensure brand and service standards, rituals and resort programming are met and well-maintained
- Maintain high standards of cleanliness, presentation, grooming standards, and service quality at Bar Bibi and the Pool
- Identify areas for improvement and implement initiatives to improve efficiency, productivity, and guest and club member satisfaction
- Stay informed about industry trends and best practices, incorporating new ideas as appropriate
- Passionate about food & beverage and elevated service, with advanced knowledge of F&B operations, ideally within luxury and/or resort environment
- Management experience with bar and pool operations, including beverage service, food safety standards, and guest relations
- Hard-working team player with a positive attitude and meticulous attention to detail
- Excellent problem-solving skills and the ability to make sound decisions under pressure
- Ability to multi-task, and make decisions in a fast-paced environment
- Excels at written and verbal communication
- Excellent presentation and grooming standards
- Ability to endure abundant physical movement in various work areas