Sales Lead
Radius Recycling
- Virginia Beach, VA
- $16.00 per hour
- Permanent
- Full-time
- Ensure store is adhering to all safety and environmental policies and procedures. Promote a clean, safe, and environmentally compliant store for employees and customers.
- Responsible for store housekeeping.
- Work with all sales personnel to continually improve store results.
- Participate in the training and proper work delegation of sales personnel.
- Assist management to train and develop sales staff.
- Help communicate policies and procedures to all employees; lead by example for the rest of the team.
- Assist management with sales reports and assigned tasks for the store.
- Participate in all customer care functions.
- Participate in weekly meetings with sales staff to keep team updated and maintain sales team enthusiasm, ensure a positive attitude, and review key performance indicators.
- Train sales staff to continually improve effectiveness of the selling model.
- Ensure all company policies, sales and marketing programs and merchandizing initiatives are current, communicated and implemented.
- Ensure all sales transactions and cash management procedures are in compliance with company policy.
- Responsible for safeguarding company assets.
- Promote a positive and fulfilling work environment.
- All other duties as assigned.
- Be a point of support for the Sales Team, assisting team members with understanding policies, diffusing customer confrontation, defining Pick-N-Pull standards, and assisting with any questions.
- Identify when customer interaction requires assistance from management.
- Must work safely at all times.
- Must have good people skills with an outgoing friendly positive attitude.
- Able to work retail hours including overtime, weekends and holidays.
- Must have reliable means of transportation.
- Must be able to read, write, and speak in the English language.
- Bilingual in Spanish a plus, but not required.
- Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
- Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
- Previous experience in a retail environment preferred but not required.
- Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
- Exposure on a regular basis to outdoor weather conditions.
- Exposure to occasional noisy conditions and machinery operation.