Store Manager
World Market
- Napa, CA Bel Aire, KS
- Permanent
- Full-time
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.What You’ll Do
- Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
- Provide leadership to achieve or exceed sales and profitability goals.
- Consistently exemplify, maintain, and foster the culture and values of World Market.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Ensure a branded store experience through consistent visual execution, standards, and recovery.
- Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
- Achieve store sales and metric goals through regular business analysis and problem-solving activities.
- Manage all store controllable expenses and profitability components.
- Validate and ensure execution of all merchandising, marketing, and promotional strategies.
- Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
- Ensure a consistent orientation and onboarding experience per company expectations.
- Address and resolve employee issues and/or concerns with the appropriate partnership.
- Conduct regular team assessment and succession planning activities that build the bench.
- Ensure store schedule effectively maximizes business environment and adjust as needed.
- Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
- Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Additional duties and responsibilities as assigned by Field Leader.
- Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
- Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
- Minimum Age 21 years.
- Ability to lift up to 40 lbs.
- Flexible scheduling to support your work-life balance.
- Associate discount to World Market!
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more