Senior Manager, UX Writing & Content Strategy
The Trade Desk
- Los Angeles, CA San Francisco, CA
- Permanent
- Full-time
- Lead a growing team of UX Writers and Content Strategists who produce content for a full spectrum of customer and partner audiences.
- Internalize the business vision as a fundamental part of your perspective and use it to develop and carry out the overall vision for external-facing product content at The Trade Desk.
- Articulate product content strategy across the company and execute the plans to make that vision a reality. Advocate for the writing team.
- As a people manager and team builder, recognize, retain, and grow talent. Design team structure and skillsets for a growing organization.
- Evolve the team's processes, tools, and operations to address business needs.
- Ensure our content meets the needs of our users and partners, optimizing content and structure for each audience (using feedback to inform our strategy and content development).
- Review and provide constructive feedback on content, designs, workflows, and other key artifacts.
- Facilitate partnerships across The Trade Desk to enhance our written content with high-quality multimedia work, when needed.
- Ensure that content work is effectively focused, prioritized, and delivered when it's needed to support business goals.
- Refine and scale processes for global growth, including localization.
- 10+ years of experience in content design or UX writing, technical writing, and content strategy
- 5+ years of experience as a people leader of both ICs and managers for UX writing teams
- A cross-functional collaborator, strong communicator and listener
- A strong advocate, voicing the needs of users as well as your team
- Eager to thrive in a fast-paced and quickly-evolving environment
- Steeped in content design and technical writing best practices
- Committed to exceptional output, setting standards of excellence
- Bachelor's degree in English, Technical Writing, Communications, Journalism, Marketing, or a related technical field such as Computer Science or Design
- Familiar with Figma, CMS systems and single-sourcing, content authoring tools and concepts, XML and HTML basics
- Added bonus: Ad tech experience and familiarity with programmatic advertising