Airfreight Product Manager - Morocco
PSA BDP
- Casablanca
- CDI
- Temps-plein
- Development and implementation of the commercial strategy for the air freight product in Morocco .
- Service provider management and development to support the best-in-class service procurement
- Best in class response to RFQs and RFIs.
- Fully complaint operation.
- Achieve air freight financial target
- Develop and execute operational plan to achieve business objectives on Morocco.
- Drive operational efficiency to ensure business performance improvement .
- Support & guide sale operation team at Morocco
- Prepare , execute , monitor and update on regular basis the business plan for Morocco
- Skill and knowledge to obtain co-operation and support from major origin and gateways is the focal point .
- Develop excellent relation with carrier , vendor , local authorities .
- Monitor and improve departmental productivity indicators
- Instill and foster climate of consistent and complete compliance
- Focus on digitalization and other creative solution for improved efficiency and accuracy
- regularly read and review business and trade journals and attend industry events to further market and industry knowledge .
- Adherence to Data integrity KPIs.
- Actively support sales and customer retention , regularly meet customers to understand their expectations and aligning solutions to cater their needs .
- Complete 8-10 sales and/or retention calls per month .
- Act as the key sponsor for at least 2 customers to grow business with them for all products and services .
- Pro-actively provide pricing alternatives , routing solutions and technical assistance to customers.
- Work with Operation and Sales team & guide them for timely response on proposal , quotation or information and with market competitive pricing .
- Growing export business in Morocco
- Monthly review Morocco P&L , productivity results and goals .
- Review and achieve the planned product net revenue and yield .
- Support airfreight team in development of their tactical business plan .
- Provide training and guidance for competency enhancement .
- Identify , develop and coach the team and country level .
- Ensure that all airfreight team have job description and clear expectations and working with structured development plan .
- Guidance on industry and market developments to leaders , sales and operations .
- Delivery of the required training to the sales and operations .
- Review and participate on airfreight operation appraisals
- Promote compliance in diligently following all the company policies and procedure and be the role model of integrity and pride of all employees .
- Proactively communicate with the team to ensure continuance awareness and understanding of policies and procedure .
- Support and implement all compliance initiatives , changes and trainings .
- Proactively promote the company's culture attributes
- To implement new system changes and enhancement into airfreight department .
- To be involved and suggest system / process improvement .
- Expert on all aspects of air products within depth knowledge of the Morocco market .
- Graduate from IATA / FIATA introductory course ( preferred )
- Minimum 8 years of market knowledge and deep expertise in air freight product (not only from an operational perspective but also commercial )
- 3-5 years experience in managerial position.
- Air freight market exposure in Morocco market.
- Fluent in English and French - in all forms of communication
- Proficiency in organizing, planning, prioritizing, assigning and controlling shipments;
- Good interpersonal skills with different kind of cultures and people;
- Must have a charismatic and confident personality as well as an exceptional work ethic.