About Working at CommerceBuilding a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.Compensation Range Hourly: $18.25 - $23.55 (Amount based on relevant experience, skills, and competencies.)About This JobCommercial Loan Servicing (CLS) provides back-office operations support for commercial, business banking, and various specialty lending products. We work directly with the Sales and Credit teams to remove roadblocks and complete operational tasks that allow Commerce to meet the customer’s commercial lending needs. CLS operational tasks can include loan document preparation, loan accounting, collateral perfection and monitoring, and legal and regulatory review.Successful candidates will be assigned to a specific team and tasks within CLS based on business needs and the candidate’s skill set.Essential FunctionsComplete a preliminary review of loan submissions to ensure regulatory and legal compliancePrepare loan documents in accordance with Commerce Bank’s credit policyInterpret complex loan documents to set loans up on the loan accounting systemPost loan transactions and provide account problem resolutionProvide ongoing monitoring and reporting of collateral securing commercial loansComplete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policyCollaborate with internal and external business partners to improve service levelsProvide research and resolution to customer concerns/issuesPerform other duties as assignedKnowledge, Skills & Abilities RequiredAbility to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracyMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesIntermediate level proficiency with Microsoft Word, Excel, Teams, and OutlookEducation & ExperienceAssociate degree or equivalent combination of education and experience required1+ years customer services experience requiredCommercial lending experience preferred*Hybrid Schedule: In office 3 days per week**Level of role is determined by knowledge, experience, skills, abilities, and education***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Loan Servicing Representative and Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $18.25 to $23.55 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click to learn more.#LI-HybridLocation: 811 Main St, Kansas City, Missouri 64105Time Type: Full time
