Job Description:OverviewBecome an integral part of the matchbox team as a Host/Hostess and be the welcoming face of our vibrant restaurant. As a Host/Hostess, you will create a warm and inviting atmosphere, ensuring that every guest feels valued and has an exceptional dining experience from the moment they step through our doors. If you have a friendly and outgoing personality, excellent communication skills, and a passion for providing outstanding customer service, join us at matchbox and be a part of a dynamic team that brings people together through great food and hospitality.Competitive Benefits:
Health/Dental/Vision
Paid Time Off
401(k), matched up to 4%
Short- and Long-Term Disability
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets, Restaurants
Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.
Responsibilities
Greet and welcome guests with a friendly and positive attitude, creating a warm and inviting atmosphere.
Manage the waitlist and seating arrangements efficiently, ensuring accurate and timely seating of guests.
Provide accurate and helpful information to guests regarding menus, specials, and restaurant policies.
Maintain cleanliness and organization at the host stand and lobby area, making a great first impression on guests.
Coordinate with the serving staff and kitchen team to ensure smooth and efficient flow of guest seating and service.
Qualifications
Experience in high-volume, upscale casual dining or an equivalent service environment preferred
High school diploma (or equivalent) required
At least 18 years of age (unless permitted by law)
High energy and stamina. Able to work within a fast-paced, highly mobile environment
Able to stand and walk for up to 10 hours per day preferred
Able to lift and carry up to 40 pounds
Able to work calmly and effectively under pressure
Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
Who We Are:Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:
Purpose
Give back to our communities
Celebrate diversity
People
Do the right thing
Treat people the way you want to be treated
Always do your best
Be accountable for our actions
Performance
Serve the highest quality food
Provide world-class service
Maintain flexibility to better serve our clients
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
