(Sr.) System Manager (Tulip) for the IT Department
Fujifilm
- Hillerød, Hovedstaden
- Permanent
- Fuldtid
- Reports to the System Owner.
- Act as a Primary System Manger for Tulip Application.
- Help optimizing the current processes that is live and in development.
- Service Management - Follow the process and tickets from ServiceNow.
- Incident Management – User and System issues.
- Act as Technical Reviewer and take part / facilitate CAB meetings.
- Upgrades and Minor changes to the apps, logbooks, documentation, & changes.
- Deviation, Investigation, CAPA, Change Management, etc., – ServiceNow and TrackWise following FDB SOPs.
- Vendor Communication and License Management.
- Work with QA for User Review, Periodic Review and Audit Trail Review.
- Create and Maintain – Administration SOPs.
- Facilitate Admin training as needed and maintain documentation of the project(s) knowledge.
- Assistance to projects where needed and getting knowledge transfer for any new release after project mode.
- Act as secondary point of contact for other QA applications.
- Minimum 3 years of operation and maintenance of Tulip system, preferably within a regulated industry.
- Experience in Administrative functions along with data integrity and security.
- Experience in managing a system in a structured & organized manner and knowledge of GAMP.
- A Quality mindset, structured, with strong analytical skills and a high sense of responsibility.
- A strong analytical and methodical approach to troubleshooting/investigation and capable of presenting issues and viable solutions.
- Strong communication skills & work with fellow team members and other functional team members to coordinate and deliver goals.
- Electronic logbooks implementation experience using the Tulip application.