Job DescriptionA real estate company in Camden, NJ is seeking an experienced IT Infrastructure Manager to oversee and manage their technology infrastructure operations across the corporate and district offices. This strategic leadership role will involve managing all aspects of IT infrastructure for over 600 properties, ensuring optimal network performance, cloud services, security, and technical support. You will lead a team of 6 helpdesk managers and collaborate closely with network engineers to deliver reliable and effective IT services.In this position, you will focus on the implementation and management of IT infrastructure, including routers, switches, firewalls, SD-WAN, and cloud systems, with a strong emphasis on Cisco Meraki solutions. Additionally, you will oversee remote support, onboarding, and troubleshooting, and lead infrastructure projects across both new and existing properties. As the IT Infrastructure Manager, you will also play a crucial role in evaluating and improving the technology landscape, identifying pain points, and driving solutions.This position is ideal for someone with a proven background in managing complex infrastructure and supporting technology solutions for a large organization. A hands-on problem solver with strong leadership skills is required to successfully manage and optimize IT operations. Required Skills & ExperienceBachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree or MBA preferred3+ years of IT infrastructure management experienceExpert-level knowledge of Cisco Meraki, including routers, switches, firewalls, and SD-WAN solutionsExperience managing cloud infrastructure (Google Cloud, Microsoft 365, AWS) and business applicationsStrong understanding of virtualization technologies (VMware, VMs, Windows environments)Familiarity with RealPage, Yardi, and Entrada (preferred but not required)Expertise in managing remote IT operations and onboarding processesExperience with mergers and acquisitions (M&A) and integrating IT infrastructure during property acquisitionsExcellent leadership skills with experience managing teams and mentoring staffAbility to manage and escalate complex IT issues, ensuring high-quality solutionsExperience with network engineering and collaborating with network engineersAbility to develop and implement infrastructure improvements in both new construction and remodeled propertiesKnowledge of IT service management (ITSM) best practices and strong project management capabilities Desired Skills & ExperienceStrong project management experience, including evaluating infrastructure in district offices and implementing new solutionsExperience in managing firewalls, SD-WAN, and Meraki devicesFamiliarity with M&A in IT infrastructure and integrating newly acquired propertiesComfortable working with cloud servers and virtual machines, while understanding the basics of on-premise solutionsStrong understanding of networking and switching technologiesAbility to bring innovative solutions and optimize infrastructure to meet organizational goals What You Will Be DoingOverseeing and managing all aspects of IT infrastructure across the organization, including corporate and district officesLeading a team of 6 helpdesk managers, providing leadership, training, and professional developmentEnsuring the successful implementation and maintenance of Cisco Meraki routers, switches, firewalls, and SD-WAN solutionsManaging the organization’s cloud servers, including Google Cloud and related technologiesEvaluating, troubleshooting, and resolving escalated issues from technical supportCollaborating with network engineers and external vendors to ensure efficient and reliable infrastructure solutionsOverseeing and managing infrastructure projects, including evaluations and improvements in district offices and newly acquired propertiesTaking a lead role in new construction projects and ensuring that infrastructure requirements are metIdentifying infrastructure pain points and proposing innovative solutions to improve efficiencyImplementing new IT solutions for remodeled properties and outdated infrastructuresEnsuring the proper onboarding of IT systems and managing remote operations effectivelyReporting directly to senior management, sharing insights, progress, and challenges The OfferCompetitive salary based on experienceComprehensive medical, dental, and vision benefitsGenerous paid time off (PTO) and paid holidays401k with matching optionsProfessional development opportunities, including certifications and leadership trainingBonus opportunities and employee referral programs Additional NotesApplicants must be currently authorized to work in the US on a full-time basis, both now and in the future
